Support Post Setup
Depending on the package
you select, you will get either 5, 30 or 90 days of support after we
initially setup your Google Apps for Domains. We can setup additional
users, answer questions, makes changes for you, and help train you to
administer Google Apps for Domains for in the future. (Support packages
available if you want us to continue to support you after the included
support period ends.)
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Unlimited User Accounts
We will setup as many users as Google will allow. For less than 10
accounts, you can simply e-mail us the list. For 11 or more account,
you can provide either a spreadsheet or a CSV file containing the
users.
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Dedicated Account Manager
An Account Manager will be assigned to your account, giving you a single point of contact who is familiar with your setup.
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Setup and Configuration
We will setup Google Apps for Domains for your company or
organization and configure it to meet your needs. We will discuss the
various features available and how they fit your situation, and
configure Google Apps for Domains the most optimal way.
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You Get Administrative Access
We don't force you to go through us to make changes in the future.
Simply tell use which user accounts you want to Administer Google Apps
for Domains, and we will set the correct permissions so those users
have full Administrative Access.
(We can also administer your Google Apps for Domains account
if you would rather have us handle it for you. See our Support Packages
for details.)
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Verify Domain Ownership (HTML or CNAME)
When we setup Google Apps for your Domain, Google requires that we
verify that you own or administer the domain name. This is done by
making changes only the owner or system administrator of your domain
could make, such as adding an HTML file or adding a CNAME.
If you are using us for web hosting or you give us access to
your web host and/or domain name registrar login, we can perform this
task for you. If you do not wish to give us access, we will provide
instructions for you, your webmaster or web designer to follow.
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Setup MX Records
MX Records are part of the DNS (Domain Name Service) that tells
computers sending mail where to send it. This needs to be configured so
that you can receive mail.
If you registered your domain name with us, or you give us
access to your domain name registrar login, we can setup this step for
you. If you do not wish to give us access, we will provide you
instructions for you or your system administrator to follow.
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Setup Subdomains
Setting up subdomains such as mail.yourdomain.com, and
calendar.yourdomain.com will make it easier for your users to get to
the various Google Apps for Domains applications. While not required,
we recommend setting these up for all new installations.
If you registered your domain name with us, or you give us
access to your domain name registrar login, we can setup this step for
you. If you do not wish to give us access, we will provide you
instructions for you or your system administrator to follow.
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